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Sky Mobile

Sky Mobile launched back in 2017 aiming to differentiate itself from its major competitors by offering a brilliantly flexible service. Sky Mobile offers a range of compelling benefits to enhance your mobile experience. First and foremost, using Sky apps such as Sky Go, Sky Sports, and Sky News won't consume your data, ensuring you stay connected without worry. With a commitment to customer satisfaction, Sky guarantees no mid-contract price increases, providing financial stability throughout your contract term.

The convenience of data rollover, fondly known as the Sky Piggybank, allows you to carry forward any unused data from the previous month. For those who crave the latest technology, Sky Mobile Swap enables phone upgrades after just 31 days, though costs may apply based on your contract type. With flexible data options to match your usage, every plan also includes unlimited calls and texts, ensuring you have the flexibility and connectivity you need.

Sky Mobile Contact Number

Sky Mobile customer contact number: 033 3759 1716

What network does Sky Mobile use?

Sky Mobile operates as a Mobile Virtual Network Operator (MVNO), which signifies that it doesn't possess or manage its independent network infrastructure. Instead, it leverages the infrastructure of a well-established provider, O2, in this case. This arrangement ensures exceptionally reliable 4G coverage, with accessibility for well over 99% of the UK population. Additionally, O2's 5G network is continually expanding. It's worth noting that all of Sky's SIM-only plans grant access to 5G services but the compatibility also hinges on the type of handset you're using.

However, it's essential not to make assumptions about network coverage. To ensure you'll be content with the service quality, it's wise to utilise Sky Mobile's coverage checker. Additionally, consider seeking opinions from individuals in your locality. There's no more reliable source of information than the insights of those who have firsthand experience with the service in their day-to-day lives.

Why is Sky Mobile so cheap?

Sky Mobile's SIM-only plans offer great value, notably with included Piggybank data rollover and 5G access. Some comparable options are found with iD Mobile, offering rolling one-month deals, and SMARTY, known for its budget-friendly SIMs.

When it comes to smartphone plans, Sky Mobile presents excellent value, especially as these plans can be extended over 24 or 36 months. They also provide the opportunity for early device upgrades, adding to their appeal.

What numbers are free on Sky Mobile?

Calls to Sky 03 numbers are inclusive using Sky Mobile, otherwise they cost the same as 01 and 02 numbers or may be included in your calls package (check your provider's tariff guide for charges).

Calls to 0845 and 0870 numbers are subject to Sky's Access Charge (15ppm) and the owning operator's Service Charge applies. A 15ppm Access Charge applies to all non-inclusive calls to 084, 087, 09 and 118 numbers for the duration of the call. For the latest information it's always best to check Sky Mobile's Tariff Guide.

How to get Sky Mobile roaming passport?

With the Roaming Passport Plus, you can tap into your UK data allowance, call and text plan, along with your Sky Piggybank data, in 55 destinations for just £2 per day. This pass activates automatically whenever you exceed 10MB of data usage, make a call, or send a text after arriving in one of these destinations. It remains active for 24 hours from the moment of activation. Notably, Roaming Passport Plus covers various regions, including Europe (EU/EEA/Switzerland), as well as sought-after vacation spots like the USA, Canada, Australia (including Cocos Islands and Christmas Islands), New Zealand, South Africa, Turkey (including Northern Cyprus), and the UAE.

While traveling in the Republic of Ireland, you won't incur additional roaming charges. However, please note that international call and text charges from the UK to the Republic of Ireland remain applicable. Additionally, your data usage, calls, and texts to and from the Isle of Man and the Channel Islands (Jersey, Guernsey, and Ascension Island) are included as part of your UK allowance.

Do Sky customers get discount on mobiles?

Existing Sky TV & Broadband customers can check what offers are available to them by logging in and visiting the VIP section of the My Sky app.

Is Sky Mobile coverage as good as O2?

Sky Mobile piggy backs on the O2 network, meaning coverage should be the same or very similar to O2 itself.

However, it's best to avoid making assumptions about network coverage. Use Sky Mobile's coverage checker and ask locals for reliable insights based on their firsthand experiences.

How to contact Sky Mobile?

Sky's customer service center is available every day of the week, including weekends, from 8:30 am to 11:30 pm.
You can reach their service team at 033 3759 1716.