So Energy Tariffs & Reviews

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So Energy

So Energy commenced serving domestic energy customers in November 2015, stepping into a competitive market alongside numerous emerging suppliers. Notably, their fixed tariffs are 100% renewable energy. While their pricing is competitive, So Energy, like many newcomers, remains relatively untested. Nevertheless, they've made an auspicious start, boasting a well-conceived proposition, sleek branding, an attractive website, and distinctive tariff names. Of particular note is their prudent approach to financing, having secured initial capital investment of £32,000 followed by additional funding of £150,000, providing customers with a measure of financial security. This stands in contrast to many small suppliers launching with minimal capital.

However, potential customers considering a switch to So Energy should be aware of certain aspects. The company initiates the first direct debit upon commencement of supply and mandates a positive credit balance be maintained in the account. Additionally, their "Low Price Policy" appears more aspirational than assured. Established on principles of simplicity, honesty, and value, So Energy aims to offer competitive pricing and stress-free switching. They pledge to maintain one of the best deals with their fixed-rate tariff, although this commitment expires upon transition to their Standard Variable Rate after 12 months. Moreover, their promise to be within the cheapest 10% of tariffs lacks specificity.

Operating from Chiswick, West London, So Energy provides a straightforward selection of gas, electricity, and dual-fuel tariffs primarily suited for monthly direct debit payment and online account management. Currently, So Energy does not cater to prepayment meter customers and is not affiliated with the Warm Home Discount scheme. Furthermore, while So Energy promises quick and hassle-free switching, their claim is somewhat subjective. Alternatively, you can compare and switch through DealTree for a quick and easy process.

So Energy Contact Number

0330 111 5050 from a landline or mobile (standard charges apply).
FAQs

Is So Energy a good provider?

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The majority of reviews for So Energy are positive, highlighting commendable customer service as a standout feature, though there are some negative ones stemming from technical issues encountered during the switching process. As a relatively new provider the long-term service remains to be proven.

Does So Energy use smart meters?

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So Energy do utilise smart meters. The installation, along with the meters themselves, are free of charge, and the company will be offering electricity and gas SMETS2 (2nd generation) smart meters to every customer.

Who owns So Energy?

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So Energy was formed in 2015 by childhood friends Simon Oscroft and Charlie Davies. It has since undergone a merger with ESB Energy in 2021 and become part of ESB as the ultimate parent company.

Is So Energy 100% renewable electricity?

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So Energy's electricity generators are UK based and provide the business Renewable Energy Guarantee of Origin (REGO) certificates to confirm all the electricity generated is renewable.


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