KCOM Broadband

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Read information & FAQs about KCOM Broadband.
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KCOM provides rapid full-fibre broadband services to residents in Hull and East Yorkshire, with plans to extend coverage to additional regions in Lincolnshire. For those residing in Hull, KCOM stands as the exclusive provider, albeit with a higher price point. However, on the bright side, KCOM is among the limited number of UK providers delivering authentic, superfast broadband via fibre-to-the-premises (fttp) technology.

KCOM packages

KCOM provides a range of speeds, starting from 30Mbps and reaching up to 900Mbps. All plans feature genuinely unlimited broadband, and customers can select from five broadband packages:

Standard Fibre Unlimited – Offering 30Mbps download and 15Mbps upload speeds.
Superfast Unlimited – Providing 75Mbps download and 20Mbps upload speeds.
Superfast Plus Unlimited – Offering 200Mbps download and 35Mbps upload speeds.
Ultrafast Unlimited – Delivering 400Mbps download and 35Mbps upload speeds.
Gigafast Unlimited – Offering a remarkable 900Mbps download and 50Mbps upload speeds.

KCOM Contact

Phone: Customer services can be contacted on 01482 602555
Online: Live Chat is available every day via the KCOM website

Who owns KCOM?

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KCOM was originally the telephone department within the Hull Municipal Corporation in 1904 and over the subsequent years has evolved and transformed into the business today. Its founders were pioneers and innovators in the field of telephony and in 1999, the Kingston Communications Group made its debut on the Stock Exchange with a partial flotation, with Hull City Council retaining a 41.3 per cent stake in the company. More than 50,000 people in the Hull area bought shares in the company.

The Council sold their remaining stake in 2007 and the shareholders of Kingston Communications (HULL) PLC voted to change the company name to KCOM Group PLC to more accurately reflect the changing shape and geographic reach of the company.

Is there an installation fee?

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Yes, there is a £25 connection fee unless otherwise stated.

Can I get KCOM broadband?

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Chances are if you live in the Hull and East Yorkshire area then yes, and even slightly further afield. You can use our postcode checker on the comparison tool to see what's available where you live.