Cuckoo Broadband

1 tree planted for every order
Introduction to Cuckoo Broadband
Cuckoo broadband is a top-rated broadband provider offering fast, reliable, and affordable fibre broadband deals. With a focus on customer satisfaction, Cuckoo provides a range of packages to suit different needs and budgets. Cuckoo’s service is built on full fibre technology, ensuring fast and stable internet connections for all customers, offering competitive pricing and flexible contract lengths, making it an attractive option for those looking for a new broadband deal.
Speed and Performance
Cuckoo’s full fibre broadband deals offer fast download speeds, with average download speeds of up to 900Mbps. Upload speeds are also fast, with options for symmetrical upload and download speeds using fibre optic cables, making it ideal for online activities such as gaming and video streaming. Cuckoo’s service is designed to provide a stable and reliable internet connection, with minimal downtime and fast speeds, so users can expect a seamless online experience with fast loading times and minimal buffering.
Broadband Packages and Deals
Cuckoo offers three broadband packages:
Fast
Really Fast
Eggceptional
Each with its own set of features and benefits.
The Fast package is ideal for small households, while the Really Fast and Eggceptional packages are better suited for larger households with multiple devices connected to the internet. Cuckoo’s broadband deals include a free router, and customers can choose from a range of contract lengths, including a 12-month contract. Cuckoo’s packages are designed to provide customers with a flexible and affordable broadband service, with options to upgrade or downgrade as needed.
Fast
Really Fast
Eggceptional
Each with its own set of features and benefits.
The Fast package is ideal for small households, while the Really Fast and Eggceptional packages are better suited for larger households with multiple devices connected to the internet. Cuckoo’s broadband deals include a free router, and customers can choose from a range of contract lengths, including a 12-month contract. Cuckoo’s packages are designed to provide customers with a flexible and affordable broadband service, with options to upgrade or downgrade as needed.
Full Fibre Technology
Cuckoo Broadband’s full fibre broadband harnesses the power of fibre optic cables to deliver some of the fastest and most reliable internet connections available in the UK. Unlike traditional broadband, which relies on copper wires, full fibre broadband uses advanced fibre optic cables that transmit data at lightning-fast speeds, resulting in superior upload speeds and download speeds for all users. With Cuckoo’s full fibre broadband packages, customers can enjoy seamless online experiences, whether streaming in 4K, gaming online, or downloading large files in seconds.
The durability and resilience of fibre optic cables mean fewer interruptions and a more stable internet connection, even in busy households with multiple devices connected at once. Cuckoo’s full fibre packages are designed to offer symmetrical upload and download speeds, making them ideal for users who need fast, reliable broadband for work, study, or entertainment. By choosing Cuckoo’s fibre broadband, customers benefit from cutting-edge technology that supports all their online needs, ensuring a smooth and dependable connection every time.
The durability and resilience of fibre optic cables mean fewer interruptions and a more stable internet connection, even in busy households with multiple devices connected at once. Cuckoo’s full fibre packages are designed to offer symmetrical upload and download speeds, making them ideal for users who need fast, reliable broadband for work, study, or entertainment. By choosing Cuckoo’s fibre broadband, customers benefit from cutting-edge technology that supports all their online needs, ensuring a smooth and dependable connection every time.
Choosing the Right Package
Cuckoo’s broadband packages are designed to meet the needs of different households. Customers can choose from a range of speeds and contract lengths to find the best package for their requirements. You can compare what's available in your area using DealTree's comparison tool. By choosing Cuckoo, customers can expect a fast, reliable, and competitively priced service that meets their needs and budget.
Switching to Cuckoo
Switching to Cuckoo is easy, with a simple online sign-up process and a dedicated customer support team. Cuckoo’s switching process is designed to be hassle-free, with minimal downtime and no need to contact your current provider. Cuckoo’s team will handle the entire switching process, ensuring a seamless transition to your new broadband service. With flexible contract lengths and competitive pricing, switching to Cuckoo is a great option for those looking for a better broadband deal.
Availability and Coverage
Cuckoo’s broadband service is available in many areas of the UK, with a growing network of full fibre broadband connections. Customers can check availability in their area using DealTree's online postcode checker. Cuckoo’s network is expanding rapidly, with new areas being added all the time. With Cuckoo’s full fibre broadband, customers can expect a fast and reliable internet connection, regardless of their location.
Customer Support and Service
Cuckoo’s customer support team is dedicated to providing a high level of service and support to all customers, with Cuckoo's ratings consistently being above 4 on TrustPilot. Customers can contact Cuckoo’s support team via phone, email, or online chat, and can expect a prompt and helpful response. Their team is available to help with a range of issues, including technical problems, billing queries, and package changes. With Cuckoo’s customer support team, users can expect a hassle-free and supportive broadband service.
Installation and Setup
Cuckoo’s installation process is designed to be quick and easy, with a simple online sign-up process and a dedicated installation team. The typical time period between placing an order and having your broadband service activated is usually just a few days, ensuring you get connected quickly. Cuckoo’s installation team will handle the entire installation process, ensuring a seamless transition to your new broadband service. As part of the setup, Cuckoo sends a high-quality router, such as the DWA0122 Technicolour Wi-Fi Hub or Amazon eero Pro 6E, to new customers to ensure optimal performance. Customers can expect a fast and reliable internet connection from the moment they sign up, with minimal downtime and no need to contact their current provider. With Cuckoo’s installation process, customers can expect a hassle-free and supportive broadband service.
Pros and Cons of Cuckoo Broadband
Cuckoo broadband stands out for its fast and reliable full fibre speeds, making it a top choice for customers who demand high performance from their broadband service. Every Cuckoo broadband deal includes a free router, and the switching process is straightforward, allowing customers to move from their current provider with minimal hassle. Cuckoo’s commitment to customer service and social responsibility adds extra value, with a focus on transparency and support throughout the customer journey.
On the downside, Cuckoo’s full fibre broadband is not yet available everywhere, which may limit options for some customers depending on their location. Unlike some other providers, Cuckoo does not offer home phone packages bundled with broadband, which could be a drawback for those who still rely on a landline. While Cuckoo’s prices are competitive for full fibre speeds, they may be higher than some basic broadband packages from other providers.
Overall, Cuckoo broadband is an excellent choice for customers who value speed, reliability, and great service, but may not be the best fit for those seeking the lowest prices or bundled phone services.
On the downside, Cuckoo’s full fibre broadband is not yet available everywhere, which may limit options for some customers depending on their location. Unlike some other providers, Cuckoo does not offer home phone packages bundled with broadband, which could be a drawback for those who still rely on a landline. While Cuckoo’s prices are competitive for full fibre speeds, they may be higher than some basic broadband packages from other providers.
Overall, Cuckoo broadband is an excellent choice for customers who value speed, reliability, and great service, but may not be the best fit for those seeking the lowest prices or bundled phone services.
Alternatives to Cuckoo Broadband
There are a range of alternative broadband providers available, including Virgin Media, Sky, and Vodafone. Each provider offers its own range of broadband packages and deals, with different speeds, prices, and contract lengths. Some alternative providers also offer bundles that include TV and calls, which may appeal to customers looking for additional services beyond broadband. Customers can compare different providers and packages to find the best deal for their needs and budget. With so many options available, customers can expect to find a broadband service that's right for them.
Frequently Asked Questions About Cuckoo Broadband
Who owns Cuckoo Broadband?
Cuckoo was founded as an independent internet service provider, however it was acquired by Giganet in September 2022, although it still retains the Cuckoo brand for trading.
Where Is Cuckoo Broadband Available?
Cukoo broadband has a fairly large coverage across the UK which is ever expanding. Availability varies by location, and customers can check using the postcode checker on our comparison tool.
What Equipment Does Cuckoo Provide?
Cuckoo broadband packages come with a free broadband router, commonly the DWA0122 Technicolour Wi-Fi Hub or Amazon eero Pro 6E, to ensure optimal performance.